I have a WD 'my passport' external hard drive. I got a new ThinkPad (Lenovo T450), and when I plug in the hard drive, the light comes on and the drive makes a 'whirring' sound. But the drive is not showing in My Computer. I looked in Device manager - there is a yellow triangle showing up beside 'unknown device' under 'other devices'. Oct 15, 2015  My macbook won’t access the WD drive. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. It worked fine last week, I don’t know what happened. Is there any possible way to access the file? My external hard drive is 1TB and used probably 500GB.

1. Wd Passport For Mac Not Working
2. My Passport For Mac

Lot of Mac OS X users reported this issue in Apple support communities. External hard drive showing up in Disk utility not in Devices. This problem also happened after OS X Yosemite update.
Solution 1:-
Go to Settings -> Finder Preferences . Under the General tab, select External drive in “Show these items on the desktop”.

Solution 2 :-
Go to Disk utility and select the external drive from the left sidebar. Choose verify disc. It will find and correct minor errors.
Solution 3:-
If you are connecting your external hard drive with Mac using USB Hub, check the USB hub first.
Solution 4:-

1. Open Disk Utility. If your external USB drive drive faded/greyed out and unmountable?
2. Connect another external drive or Pen drive to computer. This drive also not recognized drive?
3. Do the proper eject from the Finder window list.
4. Restart your computer and connect the external drive.

Solution 5:-

1. From the Finder menu, select “Go to Finder”.
2. Type the external drive path what appears under Disk Utility. Ex: /Volumes/sleekdisk

Solution 6:-
Drive not showing up in Finder but visible in Disk Utility?
Go to Finder window and view below the favourite list. If the drive greyed Out? Select the drive. How to recall an email in outlook. It might visible.
Solution 7 :-

1. Shut down your Mac computer .
2. Unplug the power cord.
3. Unplug all USB connections.
4. Wait 30 seconds or 5 minutes then plug it back in.
5. Then turn on your MacBook Pro or iMac.
6. Plug the external drive only to the USB port. Open Finder and check your drive.

Solution 8:-
Install and run run Onyx (maintenance freeware) or
run Kext_Utility.app.v2.6.1 and restart your Mac machine.
Solution 9:-
Some times this issue might happened because of the unsupported drive format.
Install Fuse for OS X, NTFS-3G for Mac OS X and Fuse wait.
Restart your computer and check the issue.
If the above methods not working?

• Install fresh OSX Yosemite.
• Connect your segate external drive or WD passport to Windows computer. Delete the partition and connect back to MacBook Pro.

If you knew any other solutions, inform us via comment.

May 31,2019 • Filed to: Data Recovery Tips • Proven solutions

Summary:

Many users asked me about the same problem: 'My Macbook can recognize my WD MY Passport, but when I want to open it and find some files, the system shows that the drive is unreadable. The files in the drive is important, do you know how to get the data back before I repair it.' Data loss problems are common in our daily life, find a suitable method to recover the data is very necessary for you. And you should know that to recover files from My Passport external hard drive is not a difficult task, this article will provide you the full guides to solve your problem.

Part 1. WD My Passport External Hard Drive Data Recovery for Mac

As long as lost files on your WD My Passport drive haven't been overwritten by new data and you drive can still be recognized as a drive by your Mac, you’re likely to restore all lost data with the help of a WD My Passport data recovery program such as iSkysoft Data Recovery for Mac.

This powerful utility enables you to recover WD My Passport data lost for various situations and it'll do no harm to your drive. With its comprehensive recovery mode and simple operation, you can easily get back all kinds of files, such as photos, audio files, document files, videos and more. Besides, is compatible for all Mac models and Mac OS X versions including Yosemite, El Capitan and macOS Sierra.

iSkysoft Data Recovery

A Life Saver to Solve Your Data Loss Problems!

• It is compatible with both Windows and Mac operating system.
• It supports a large number of storage device type including hard drives, USB flash drives, SD cards, etc.
• All major types of files can be recovered including music, images, video, documents, emails, and archives.
• It has a deep scan features for in-depth scanning of the hard drive for searching files to recover.

Part 2. How to Recover Data from WD My Passport Hard Drive on Mac (El Capitan, macOS Sirra and macOS High Sierra)

Steps on How to Recover Deleted Photos and Videos on WD My Passport Hard Drive

Step 1. Choose File Types to Start WD My Passport Recovery

After launching the tool on your Mac, you'll get 6 file type option tabs as follow. If you want to recover lost, deleted or formatted files from WD My Passport drive, you can select one or more file types. After that, try to click 'Next' button to continue.

Step 2. Scan Your WD My Passport Drive

Then your WD My Passport hard drive will be listed in the window. You can select it and click 'Start' to start scanning for lost data.

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Step 3. Recover Files from WD My Passport Hard Drive

After scanning, found contents on your hard disk will be listed according to folders in the window. You can view original name or preview photos and documents to check whether the lost data are found or not.

Wd Passport For Mac Not Working

Part 3. Tips About WD My Passport Data Recovery on Mac

WD My Passport external hard drive has been widely used all over the world. However, files on WD My Passport hard drive can be lost due to deletion, formatting, data transferring, virus infection, system error and some other reasons. If you have backup of lost files on somewhere else, you can retrieve them within seconds. Otherwise, you need WD My Passport data recovery software to solve your problem.

My Passport For Mac

Since lost files can be easily overwritten by new data on your WD My Passport drive, please stop using it immediately when files are lost.